My child has an allergy. Will they be safe at nursery?
Yes, we cater for all individual needs including dietary requirements, intolerances or personal choices.
Can someone else collect my child if I am unable to?
We have a strict security policy and we cannot allow any child to leave the building with anyone we haven't met without additional measures put in place in advance. We ask all parents to inform us of any changes as soon as possible. We would fill out a collection log with you to get information on who else is collecting. We would also set up a password with yourselves to give you piece of mind that your child is leaving with the right person.
My child was sick during the night but they seem okay this morning, can they still come to nursery?
Unfortunately not. We have a duty of care to all children and must ensure they can attend a nursery that is free from infections and contagious illnesses. Therefore all children with sickness and diarrhea must remain at home for 48 hours after their last bout.
Another symptoms that would be a cause for concern would be a temperature. As a temperature can mask many different illnesses so we ask that children are kept at home until their temperature has come down for 24 hours and they are feeling better.
Can my child be given medication at nursery?
We are able to administer medication that has been prescribed by a doctor, however we do ask that children are kept at home for the first 48 hours after starting their medication to give it chance to start working. We will complete a medication form with yourselves upon arrival to the nursery to ensure the medication is administered correctly. Ongoing medications such as inhalers will require a long term medication form.
Will my child go on outings with the nursery?
We do try to notify parents in advance if we plan to go somewhere but we may sometimes have last minute trips to the local park or around the community. We do ask for permission for this on our enrollment forms so you have the option to request your child does not leave the setting for outings. When we do leave the setting with the children we always ensure we have lower ratios so there are enough staff to accompany the children and keep them safe. Both children and staff wear bright orange high-vis vests with the name and number of the setting. A first aid kit would also be taken in the event of a fall or scraped knee.
What happens if my child has an accident?
We will always try our best to prevent accidents where possible; however within a nursery environment they do still occur from time to time. If your child has an accident at the setting we will provide any first aid needed (all staff are trained in paediatric first aid) and complete an accident form stating what happened and what injury occured. All bumps to the head will result in a phone call to make parents aware. We will monitor all children that have had an accident to ensure their symptoms do not change. Smaller accidents would be wrote up and parents would be made aware upon collection.